Privacy Policy

We respect your privacy and want you to know about the Privacy Policy policies we have in place to protect your personal information. This Private Policy also applies through our services and products via mobile devices, either through mobile applications or mobile-optimized websites.

This Privacy Policy applies only to this website and does not necessarily apply to personal information we collect from you offline. Please see the section on Offline Collection, Use & Disclosure of Information details website. We are not responsible for the content or privacy practices on any website other than canorna.com this website, to which this Site links or that links to this Site.

We have updated our privacy policy in line with the requirements set out in the General Data Protection Regulation (GDPR) so that you understand the information that we collect and how we use it, and you can be sure that your details are safe.

 

Overview
 

When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Pavers complies fully with all applicable Data Protection and consumer legislation and will treat all your personal information as fully confidential.

We will not gather or hold personal information about you unless you have given your permission for us to do so. By placing an order, you will consent to the use of such personal information.

Any personal information held or processed will be used lawfully, fairly and in a transparent way. It will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. Unless we have your consent to do so your personal data will not be passed to any third party except for profiling purposes, to offer you the opportunity to purchase from us, to fulfil the delivery of the goods to you, and as is necessary to process credit or debit card payments. Your privacy and confidence will be respected at all times.

 

What information is collected about you?
 

 If you have registered with us or ordered items from us, we (and trusted partners acting on our behalf) may collect and process the following information about you:

 – your name, age/date of birth and gender;

 – your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;

 – purchases and orders you have made;

 – details of the method by which you intend to pay for the goods ordered;

 – your on-line browsing activities on our website;

 – your password(s);

 – your communication and marketing preferences;

 – your location;

 – your responses to surveys we ask you to compete. Surveys that we use for research purposes, although you do not have to respond to them;

 – other correspondence and communications with us; and

 – other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).

Our websites are not intended for children and we do not knowingly collect data relating to children.

Some personal data is collected directly, for example when you place an order on our website or send an email to our customer services team. Some details are collected automatically during your visits to our website including, but not limited to, traffic data, location data, browsing data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

 

EMAIL
 

We know you love email! And we love to tell you about new arrivals. So we send emails to notify customers about new arrivals and special events. New arrivals can happen twice a day, so we may send ten or more emails per week. You will only receive emails if you opt in to our email marketing. You may opt out at any time by clicking the unsubscribe link in the email,   We may send you emails to confirm your order, send tracking information, or to communicate with you specifically about your order, or in response to a question either to our email, chat, or any of our social media accounts.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?
 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

– Communicate with you;

– Screen our orders for potential risk or fraud;

– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION
 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We will not gather or hold personal information about you unless you have given your permission for us to do so. By placing an order, you will consent to the use of such personal information.

 

CONTACT US
 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by the details provided below